Privacy & Data Protection Policy

Effective Date: 01 January 2025

1. Introduction
This Privacy & Data Protection Policy (“Policy”) explains how Moving Gears, accessible at www.moving-gears.ch, collects, uses, and protects your personal data. 
We are committed to safeguarding your privacy and handling your data responsibly, in a manner that aligns with applicable data protection regulations, including:
  • Singapore’s Personal Data Protection Act (PDPA)
  • The EU General Data Protection Regulation (GDPR) (for individuals in the European Economic Area)
  • Switzerland’s Federal Act on Data Protection (nFADP)
This Policy applies to all personal data collected via our website’s contact form and your interactions with the site.

2. Data Controller
The data controller is the entity operating www.moving-gears.ch, based in Singapore. 
For inquiries or to exercise your data protection rights, please contact: contact@moving-gears.com

3. Personal Data Collected
We collect the following types of personal data:
  • Contact Form:
    • Name and Surname
    • Job Title
    • Company Name
    • Email Address
  • Usage Data: Anonymized information automatically collected, such as IP address, browser type, and timestamps of your visit.
4. Purpose of Data Collection
Your personal data is collected for these purposes:
  • Contact Form: To respond to your inquiries and facilitate follow-up communications as needed.
  • Usage Data: To improve website functionality and enhance user experience.
We do not use your data for marketing or share it with third parties unless required by law.

5. Legal Basis for Processing
We process your personal data based on:
  • Legitimate Interest: To address your inquiries and manage website operations effectively.
  • Consent: Your explicit consent, provided by submitting the contact form. You may withdraw consent at any time by emailing contact@moving-gears.com.
6. Data Storage and Security
  • Storage Location: All personal data is securely stored in Switzerland with well recognized providers of encrypted email services.
  • Security Measures: We use industry-standard safeguards, such as encryption and restricted access controls, to protect your data from unauthorized access, loss, or misuse.
  • Retention Period: Data from the contact form is kept for 6 months after our response, then securely deleted unless retention is legally required, requested by you, or if you request earlier deletion before the 6-month period.
7. International Data Transfers
Your data is stored in Switzerland, a jurisdiction recognized for its strong data protection standards under GDPR. 
If data transfers to other countries become necessary, we will apply appropriate safeguards, such as Standard Contractual Clauses, to ensure ongoing protection.

8. Your Rights
As a data subject, you have the following rights:
  • Access: Request a copy of your personal data we hold.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data.
  • Restriction: Limit how your data is processed.
  • Objection: Object to processing based on legitimate interest.
  • Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, email contact@moving-gears.com. We will respond within 30 days.

9. Cookies and Tracking Technologies
  • Cookies: We use session cookies for basic website functionality. These are temporary and expire when you close your browser.
  • Usage Data: Anonymized log files (e.g., IP address) are collected for administrative and security purposes.
  • Management: You can control cookie preferences via your browser settings.
10. Our Commitment to Data Protection
We are dedicated to protecting your personal data in line with applicable laws, including the PDPA, GDPR, and nFADP. To uphold this commitment, we:
  • Collect only data necessary for specific, defined purposes.
  • Use secure methods, like encryption, to safeguard your information.
  • Respect your rights to access, correct, or delete your data.
This Policy is not legal advice. For questions about your data rights, consult a legal professional.

11. Updates to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. Significant updates will be announced via a prominent notice on our website or by email. The latest version will always be available here, with the “Effective Date” updated accordingly.

12. Consent
By submitting the contact form, you consent to the collection and use of your personal data as described in this Policy. For clarity, we recommend adding a checkbox to the form stating: “I agree to the Privacy Policy (#)” to ensure explicit consent.

13. Contact Information
For questions, concerns, or to exercise your rights, contact:
  • Email: contact@moving-gears.com
We are committed to ensuring the security and privacy of your data.

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